Once upon a time, there was the ATM and it was the only self-service kiosk in the world.
Now it’s a whole different scene. Consumers have grown to expect the convenience and control of self-service options. Just as the ATM is here to stay, there’s a rush towards self-service check-out at the grocery store and check-in at the airport. Retailers are locking up the best locations with advanced automated systems that carry no labor overhead costs but make it more convenient to buy those groceries, airline tickets, consumer electronics… or DVDs.
DVD kiosks are the next wave of this self-service tsunami, providing easy customer access to a new set of products and services. With tens of thousands of DVD kiosks in grocery and convenience stores nationwide, you can pick up this week’s new release DVD while you’re picking up tonight’s dinner.
DVD Rental – America’s Favorite Entertainment Choice
On-demand cable, video streaming and the Netflix model have spurred significant changes in retail distribution. The industry is reaching a tipping point, where large traditional retailers are struggling to keep their video superstores relevant and profitable. And just as those traditional stores collapse under their own weight, consumers are shifting by the millions to new web-connected kiosks. Despite the recent misfortunes of video rental giants, DVD Rental still remains the most popular form of entertainment in America. Consumers have just come to expect a level of convenience and value that the superstores simply can’t deliver.
From Bricks to Clicks
Self-service systems, like the XONA Media MK3 DVD+Digital kiosks, will play another vital role as the industry transforms. The world’s media content is rapidly going virtual. Digital music is replacing CDs, and the same trends are sweeping movies and games. Leading retailers are rethinking the user experience and the value they offer. And consumers increasingly expect a choice of digital formats, in addition to DVDs, to watch that movie on their favorite computer, phone, media player or set-top box. These same consumers also shop seamlessly on the web, in-store or via mobile phone. Your customers may be two steps ahead, but today’s kiosks offer you an opportunity to keep up.