The XONAcast Network is the enterprise-class suite of management tools that comes with every MK3 DVD+Digital kiosk. These services include:
Hardware Warranty Support
MK3 hardware design, support and maintenance including regular system updates.
System Software Support
Ongoing System Software development, support and maintenance.
24×7 Network Operations
Constant system monitoring and updates of all your kiosks.
Web Reservations & Hosting
Enables customers to reserve titles in advance via your website customized by XONA Media.
Credit Card Processing Gateway
Enables each location to handle consumer credit card transactions in real time.
Ongoing DVD Metadata Updates
Box covers, film and actor information for the latest titles automatically updated at each of your locations.
Access to Custom Software Enhancements (POS integration)
XONA Media Professional Services can provides custom integration with your existing point-of-sale, gift card or loyalty card programs.
2nd-level Technical Support
XONA Media senior support engineers stand behind your front-line customer service and technical service to help you deliver a high level of service to your consumers.
Recommendation and Promotions Engines
The XONA Software interface includes recommendation and promotions engines that utilize the latest collaborative filtering technologies to recommend additional titles to each consumer based on what they have selected in the past, or breaking entertainment news.